One is never prepared for such an unpleasant and scary situation and [I] deeply appreciate the help navigating it all. The knowledge, professionalism & wisdom made the experience as good as it could be. You really do a great service to the community. I am sure it must be challenging dealing with people who are stressed out and emotional (this was definitely me). But it is great to be able to confidently trust that someone is capable of acting in one's best interest. Anyways, thanks again for everything.
K.W. (Langley)